PDA

View Full Version : Delta anchor wont honor warranty


breakandrun
12-21-2008, 06:55 PM
I have a 35 lbs Delta anchor that failed in a 30 knot breese. It is badly bent and will not set. Contrary to their advertising they will not replace it because it id not broken in two pieces ?????
Can anyone help me with this manufacturer ?

Soundbounder
12-22-2008, 12:03 PM
Have you contacted Practical Sailor???
I would send them an email and follow it up with a letter.
Include as much information as you can, ie photos, a copy of the ad, the warranty etc.
I don't know if they can do anything, but they focus on the consumer aspects of sailing.
That's what I would do, it is certainly worth a shot.

Good Luck!!!!!

In the future, you need to realize that advertising and warranties are designed to mislead. Corporations have the law on their side, and they are just a form of legalized robbery. The ads and the warranties are written by lawyers, not sailors. Never trust anything a corporation tells you.

Brent Swain
12-24-2008, 06:38 PM
We are all international publishers now ,with the internet, and putting your story on as many cruising websites as possible will cost them far more than it would cost to settle any dispute.
Brent

jackhartjr
01-04-2009, 01:53 PM
Hi guys, not trying to start a war here...however I have some questions.
It sounds as if the fluke may have bent...is this true...and if so can it be bent back?
How heavy was the rode you had it attached to?
How big is the boat?
What were the circumstances of it bending?
Thanks in advance.
Jack

goincruisin
02-15-2009, 02:39 PM
Hi there

would you please be so kind and post the details of the "anchor failure" - precisely what you did and what happened. I am most interested, as we have had good experience with the Delta, and have written about it repeatedly - though it is a plow anchor and like the CQR is designed to plow.........

thank you

Ancora Latina
02-18-2009, 02:45 PM
Shank bending was not very frequent until the years 2000 – Why?? Just because most “old gen” anchors will have broken out free, long before the force would have been enough to bend the shank...

Since the introduction of the « New gen » anchors, this type of problem is becoming more and more frequent – Why?? Because holding of « new gen » anchors is by far much better that the one of « old gen » anchors...

Why anchor shanks bend? If your anchor is very well set, with a good holding, if the wind (or the current) shift, then you will have a sideway pulling force. Energy formula is ½ boat weigh x square speed, - a not too big swell, can move your boat at one to two knots. Multiply this speed by half of the weight of your boat and the result will be a tremendous lateral force which will bend your shank.

It would be possible to design the shank in such a way that it will resist this high force, it as to be square, as large as height!.. but then it will be so heavy that the anchor will not work!.. Always a question of compromise!

There is a very simple way to solve this question – you should have some kind of ELASTICITY in the mooring rode... but PLEASE don’t speak about the catenary given by the weight of the chain... this elasticity is equal to nearly none with winds bigger than 25 to 30 knots... Elasticity will be given by either a mixed « chain / rope » rode or by an efficient (long enough) snubber.

As an anchor manufacturer, I will replace under guaranty a bent anchor used together with a mixed chain/rope rode or with a long efficient snubber... but NEVER an anchor used with an all chain rode. Just a question of good seamanship!

Joćo
Ancora Latina