Delta anchor wont honor warranty

[breakandrun]

I have a 35 lbs Delta anchor that failed in a 30 knot breese. It is badly bent and will not set. Contrary to their advertising they will not replace it because it id not broken in two pieces ?????
Can anyone help me with this manufacturer ?

[Soundbounder]

Have you contacted Practical Sailor???
I would send them an email and follow it up with a letter.
Include as much information as you can, ie photos, a copy of the ad, the warranty etc.
I don't know if they can do anything, but they focus on the consumer aspects of sailing.
That's what I would do, it is certainly worth a shot.

Good Luck!!!!!

In the future, you need to realize that advertising and warranties are designed to mislead. Corporations have the law on their side, and they are just a form of legalized robbery. The ads and the warranties are written by lawyers, not sailors. Never trust anything a corporation tells you.

[Brent Swain]

We are all international publishers now ,with the internet, and putting your story on as many cruising websites as possible will cost them far more than it would cost to settle any dispute.
Brent

[jackhartjr]

Hi guys, not trying to start a war here...however I have some questions.
It sounds as if the fluke may have bent...is this true...and if so can it be bent back?
How heavy was the rode you had it attached to?
How big is the boat?
What were the circumstances of it bending?
Thanks in advance.
Jack

[goincruisin]

Hi there

would you please be so kind and post the details of the "anchor failure" - precisely what you did and what happened. I am most interested, as we have had good experience with the Delta, and have written about it repeatedly - though it is a plow anchor and like the CQR is designed to plow.........

thank you